- Sep 25, 2025
- by Ashley Chen
- 162
Bhutan Introduces National Monument Ticketing System for Seamless Visitor Experience
Bhutan has launched a new National Monument Ticketing System, allowing tourists to book entry tickets online for a smoother and more transparent experience. The digital platform replaces the old manual process, ensuring secure records and reducing misuse. Currently covering eight key monuments in Thimphu, Punakha, and Paro, the system will gradually expand to other cultural sites across the country.
Visiting Bhutan’s national monuments has just become easier and more transparent. The Department of Culture and Dzongkha Development has launched the National Monument Ticketing System, a digital platform that allows tourists to book entry tickets online, even before setting foot in the country.
For years, visitors relied on a manual ticketing process that often led to long queues, record-keeping challenges, and even opportunities for misuse. The new system marks a significant step forward in modernising how Bhutan manages its cultural treasures.
A Faster, Smarter Way to Book
Booking tickets is now just a click away. Travellers and guides can visit the official portal, select the “Book Online Tickets” option, and fill in their details. Within seconds, a ticket with a QR code is sent to the visitor’s email. At the monument entrance, the QR code is scanned, instantly validating the entry while recording the visitor data into a secure dashboard.
Even for those purchasing tickets on site, the records will now be stored digitally — replacing the old handwritten logbooks.
“The system manages and secures all the aspects, with everything processed digitally. We have both an online booking option and an on-site booking facility, but every booking must go through the system. It captures visitor information, provides the total number of entries, and tracks live locations, allowing responsible officials to monitor accordingly,” said Yeshi Samdrup, Chief Architect, Department of Culture and Dzongkha Development.
Addressing Past Challenges
Previously, it was difficult to fully track ticket usage. Duplicate tickets, misreporting, and weak coordination between ticket counters and security personnel left gaps that could be exploited. With the digital system, those loopholes are expected to be closed, ensuring fairness and accountability.
Where It’s Available
At present, the ticketing system is in place for eight of the most visited monuments in Thimphu, Punakha, and Paro. These sites mark the starting point of the initiative, with plans to gradually expand the system to other cultural landmarks across Bhutan.
The eight monuments currently included are:
Tiger's Nest aka Taktsang Monastery
Kuenselphodrang
Developed last year with technical support from the GovTech Agency, the system has just completed user testing. Looking ahead, officials plan to launch a mobile application, integrate the platform with other agencies, and even use advanced analytics to support heritage planning.
This is part of a broader effort to protect Bhutan’s heritage while making the visitor experience smoother and more enjoyable.